About us

Amber Trans

An Asian Bridge of Excellence in Global Business — connecting SMEs to partners worldwide with efficient, human logistics.

Business Philosophy

What AMBER stands for in every shipment and partnership.

Our goal is to meet the expectations of customers and partners in a professional manner — with attitude, reach, customer benefit, efficiency, and reliability.

A

Attitude

Providing a high quality logistics service by being positive, hard-working and professional.

M

Multitasking

Utilizing the networks spread across the globe, carrying out various activities to offer the best service.

B

Benefits

Offering a customer-oriented service with an emphasis on what customers get from valuable services.

E

Efficiency

Strengthening human creativity, innovation and efficiency to build a quality and competitive system.

R

Reliability

We operate on true value and turn prospects into lasting customer trust.

Vision & Mission

Continuous improvement. Global connection.

Vision

Sustaining continuous improvement of competence, speed and quality of service — to be an Asian Bridge of Excellence in Global Business.

Mission

Supporting and connecting small and medium enterprises to partners all over the world with the most efficient logistic solution — maximizing added value for products and services.

Core values

The principles that guide every Amberer.

Credibility, humanity, speed, and quality shape how we serve customers and how we grow together as a team.

01

Credibility

Amber places Credibility as our most competitive advantage and vigorously protects it as one would protect one’s honor. We prepare concrete plans to meet commitments — often going beyond expectations on quality and delivery.

02

Humanity

Amber fosters close relationships with customers, partners and members with compassion and harmony. We value employees as our most important resource and invest in a professional, dynamic workplace.

03

Speed

We consider Speed and Efficiency as our guiding principle in every activity — fast service, fast decisions, and fast adaptation.

04

Quality

Amber gathers trustworthy, dedicated people to bridge Asian SMEs with partners worldwide through the best logistics service.

Human Resources

Amber employees bring creativity and flexibility under sensitive leadership — building prestige in Vietnamese and world markets. Amberers carry a culture of humanity, love and discipline, with intelligence and ceaseless creativity.

By accompanying Amber, Amberers create good values and contribute to the success of the company.

Gallery

Inside Amber Trans

Customer service

Excellent quality. Customer satisfaction.

Guideline

To develop service of excellent quality and lasting customer satisfaction.

Action

  1. 01

    Conduct comprehensive research on customers’ needs and expectations.

  2. 02

    Build up the corporate culture based on “customer-centric” principles.

  3. 03

    Formulate principles of communication towards customers for members.

  4. 04

    Implement a customer care procedure with customized services to optimize customers’ benefits.

Reach us

Amber Trans Limited

Ha Noi

3rd Floor, EVD Building, No. 431 Tam Trinh, Hoang Mai Ward, Hanoi, Vietnam

Nghe An

Pearl Residence Building - 260 Mai Thuc Loan, Cua Lo, Nghe An, Vietnam

Hong Kong

Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong